Provide oversight of all household activities assuring timely and high quality completion of all tasks.
Supervise the work of contractors, service people, artisans, and all other household and non-household employees assuring the best quality of work, and adherence to all household standards and expectations.
Provide leadership and good example of the utmost in professional service standards.
Train both by example, and through tutoring to any and all household employees.
Provide oversight level security
Remain ever aware and watchful
Recognize vulnerabilities and bring to the attention of employer of security consultants.
Accept and accomplish special assignments as chartered by employer.
Suggest action plans (when requested) to accomplish goals of employer.
Receive at door, and telephone and refer as appropriate.
Look after all guests.
Orchestration of fine dining experiences
Arrange for entertainments, and social activities as requested.
See to all details of moving of house.
Know and understand when out of your depth, and arrange for consultation and advice when needed.
Develop shopping lists for all household requirements
Glass & Crystal
Replacements of damaged items.
Develop proposed budgets for running the household.
Perform shopping and errands in accordance with employer’s guidelines.
Make travel vacation and lodging arrangements.
Pack and unpack travelers’ luggage.
Keep running records of all household expenses and compare to approved budget
Maintain household checking and petty cash accounts
Make household expenditures and obligate the household financially within parameters as agreed with the employer.
perform or see that it is accomplished
Wash, press, fold, put away
Recommend and obtain appropriate equipment
Employer’s Personal laundry & Dry Cleaning & Wardrobe
Account for wear & tear, loss, etc.
Maintain continuous inventory record
Maintain insurable value where appropriate
Consignment and disposition records
Lending and gifts
Conduct only the most minor repairs
See to repairs of more significant damage
Hanging, Brushing, Steaming
Storing for next use
Acquire replacements as needed
Arrange and maintain for easy selection
Lay out clothing as requested
Care for foot wear
Develop and perfect cleaning specifications including:
Zoning facilitating duty assignments
Holiday and special events
Standards – establish and maintain
Instructions for special needs
Perform all household cleaning requirements or supervise its accomplishment
Maintain cleaning log including normal performance time values
Note and bring to Employer any exceptional conditions
Assure that all routine household supplies are always on hand. Nothing that is foreseeable is overlooked.
Maintain emergency cache of less often used supplies in safe place
Develop and maintain secure storage room “vault” and inventory of contents. Assure nothing is removed without administrator’s knowledge.
Arrange for and supervise all contract employees, temporary and adjunct household staff, and caterers
Recruit, interview, and refer to employer’s approval all recommended household staff. Discharge all unsatisfactory staff.
Primary Phone Numbers
Medications in house
Accidents from the Accident book
People significant to employer
Locations of other reference data, manuals, and books of record which are sharable with replacement or under-butler
Guest book idiosyncratic data (not contained in guest book)
Family Tree & Background (additive)
Contents by location
Vendors and Contacts
Staff Duties and changes
House and employee ground rules
Floor Plans of house and of grounds
House Storage schedules
Insurance Records & contacts
Staff Backgrounds and non-confidential records
Schools, Teachers, etc.
Special needs guests, etc. & notations
Household security manual
Communication Book: set up with opposite pages for notes and instructions on left maintained by Butler; pages opposite to the right maintained by the employer for observations, instructions, and corrections paralleling the notes on the left.
Guest Book. Leather and gilt bound, finest paper and superior quality pen
Damage Book Maintained in Butler’s office. All breakage is brought to the office with explanation. Big items? Butler bring book to the site
Accident Book (2)
One for household;
One for the Kitchen
Entertainment Book – an open book for shared use by Employer and House manager
Insurance records and items pending coverage
Standards Book – a joint project of the Employer and the Manager
Demeanor appearance and behavior
Materiel & acquisition quality
Availability for use
Grounds and pools
Standards guidance and samples
Maintain correspondence log
Wine Cellar Book (May be abbreviated because detail is contained in the Wine Cellar management DB.
Maintenance & inspections.
Perform all other miscellaneous tasks as requested by employer or, guests as confirmed by employer.